EIKONA Cinema Solutions

Customer Care Talent (m/w/d)

Must Haves

  • You are at home in the digital world and have a native understanding of how to operate software
  • Your customer communication is friendly, confident and straightforward.
  • You are a tackling and problem solving type of person
  • You work structured and self-organized and have a quick perception
  • You have a thorough, orderly and structured way of working
  • You speak german fluently

Nice to Haves

  • Good English skills

What can you expect at EIKONA Cinema?

You work in a cross-functional agile team together with colleagues from frontend and backend development, support and project management.

You support the whole team in different areas. You will help the support team in handling customer inquiries and problems. You help to receive, check and solve them. You support development and project management in testing new software developments and thus ensure the high software quality.

We don't just claim it, we really offer it: exciting projects! At Eikona Cinema you contribute to countless people enjoying a great smooth cinema experience. From the foyer, to the home automation, to the movie theater. You're doing your part that makes going to the movies that little bit smoother.

You are interested - but you don't have much experience yet? No problem - in a thorough training period we will teach you everything you need to know in the cinema business.

What do we do at EIKONA Cinema?

EIKONA Cinema develops modular software solutions for cinema operators. Or better: We make digital cinema work.

Our product range offers various software modules that can cover all requirements of the digital cinema. We develop the heart of the cinema and thus enable every single impressive cinema experience - from planning, to the foyer, to the screen.

We are constantly developing our applications. In order to meet the needs of cinemas at all times, we continuously conceptualize and implement new and innovative ideas - and are always one step ahead. Learn more

Our software is used both in small single-screen cinemas as well as in cinemas of international cinema chains.

What are we like at EIKONA Cinema?

EIKONA Cinema is a team consisting of management, development team, support, project management and sales. In the cinema industry, we are the market leader in the DACH region.

The hierarchies are flat - means at eye level! We work together on the same goal and also put that in the foreground. We attach importance to a friendly, uncomplicated, but also honest cooperation. We challenge each other, but don't elbow each other out, instead pulling together constructively and goal-oriented.

We support each other with our respective experiences and strengths. Competent colleagues who have been with us for over 10 years share their experience and knowledge to bring new colleagues on board. This creates a team that is made up of and complements individual people with special skills and competencies.

What EIKONA Cinema offers you!

Occupational disability insurance

Private health insurance

Company pension plan

Flexible working hours

Permanent employment contract


Job bicycle

health management

Endless coffee and water

Fruit and vegetable basket


Cereal bar

Christmas festival

Summer festival

Have we caught your interest?

Send your complete application documents to jobs@eikona-cinema.de

Your contact person for questions

Kathrin Bertelmann

Telefon: +49 (9324) 88 99 8 – 15



Do not hesitate - just call!