EIKONA Cinema Solutions

Support Staff (m/f/d)

Must Haves

  • You have completed an apprenticeship in the IT field or have a very high affinity for IT
  • You're a communication talent: friendly, confident and sovereign whether on the phone, by mail or by videocall
  • You work in a structured and solution-oriented manner both independently and as part of a team
  • Your way of working is characterized by initiative, flexibility and a sense of responsibility .
  • You speak fluent in German and have at least a good command of English

Nice to Haves

  • Initial experience in a support or cinema environment

What does a support employee do at EIKONA Cinema?

You work in a cross-functional agile team together with colleagues from frontend and backend development, project management and sales.

Support at Eikona Cinema means helping customers with questions and problems in the daily use of our software.

You coordinate installation and setup projects for new and existing customers, from ordering hardware to commissioning. You also train customers in the use of the various systems. You carry out software updates in the cinemas - from release notes to rollout.


What do we do at EIKONA Cinema?

EIKONA Cinema develops modular software solutions for cinema operators. Or better: We make digital cinema work.

Our product range offers various software modules that can cover all requirements of the digital cinema. We develop the heart of the cinema and thus enable every single impressive cinema experience - from planning, to the foyer, to the screen.

We are constantly developing our applications. In order to meet the needs of cinemas at all times, we continuously conceptualize and implement new and innovative ideas - and are always one step ahead. Learn more

Our software is used both in small single-screen cinemas as well as in cinemas of international cinema chains.

What are we like at EIKONA Cinema?

EIKONA Cinema is a team consisting of management, development team, support, project management and sales. In the cinema industry, we are the market leader in the DACH region.

The hierarchies are flat - means at eye level! We work together on the same goal and also put that in the foreground. We attach importance to a friendly, uncomplicated, but also honest cooperation. We challenge each other, but don't elbow each other out, instead pulling together constructively and goal-oriented.

We support each other with our respective experiences and strengths. Experienced colleagues who have been with us for over 10 years share their experience and knowledge to bring new colleagues on board. This creates a team that is made up of and complements individual people with special skills and competencies.

What EIKONA Cinema offers you!

Occupational disability insurance

Private health insurance

Company pension plan

Flexible working hours

Permanent employment contract


Job bicycle

health management

Endless coffee and water

Fruit and vegetable basket


Cereal bar

Christmas festival

Summer festival

Have we caught your interest?

Send your complete application documents to jobs@eikona-cinema.de

Your contact person for questions

Kathrin Bertelmann

Telefon: +49 (9324) 88 99 8 – 15



Do not hesitate - just call!